Rejected Invoices
Message
So in the case of a rejected invoice, you will get an email or a notification or an SMS that will tell you to upload a new invoice.
And in this case, you are sent a message, ‘I think you've sent the wrong invoice, please review and resend’.
Rejected Status
When you go into your app. You will see the push notification, email or an SMS. When you go to the app you can see that this invoice is rejected.
You could go in and you could choose to either upload a new invoice or, potentially, auto generate an invoice and in this case I'll choose auto-generate, add some tax and then submit that.
In this case it will now go to AWAITING APPROVAL status.
So then when the agency receives this invoice, they can
- APPROVE it or
- REJECT it again.
In this case the invoice is APPROVED.
Paid Invoices
When an invoice is paid by the agency it will be marked as paid in the Earnings page of the Crew app.